FAQs

ShipRush for DHL - Frequently Asked Questions

General FAQs

I have a discount and/or contract with DHL. Will I get my discounted rates if I use ShipRush to ship?
Yes! You will get your discounts when you use ShipRush. There are no surcharges or fees. There is no hidden cost to use ShipRush. You pay the same for a shipment as it would cost to ship at dhl.com.

Can DHL shippers ship internationally with ShipRush ?
No, not at this time.

Can DHL shippers ship multi-parcel shipments with ShipRush ?
Yes.

How can ShipRush for DHL be free? How does Z-Firm make money?
ShipRush for DHL is free to you, the shipper, because DHL is sponsoring a marketing program with Z-Firm. This marketing program includes free-of-charge ShipRush for you. There are no hidden costs or fees to you. There is no fine print, and there are no catches. As long as DHL continues the marketing program, ShipRush will continue to be yours at no cost to you. You, the shipper, pay the same to process a shipment via ShipRush as it would cost to process it at dhl.com. You are billed for shipments on your regular DHL invoice, the same as for shipments processed on dhl.com.